PORTLAND AUTO REPAIR

Went for warranty work on a previously fixed air conditioner for a 2009 Ford Escape and after a $200 diagnostic charge found the problem and “fixed” it... only problem is, it wasn’t fixed so we brought the car back for another diagnosis (this was free of charge) and they found the leak was actually under the dashboard and would cost another $1700 to fix it!!! No apology for the apparent miss diagnosis from last repair, or offer to fix it at a reduced rate. So now I have a car with a, still, non working air conditioner and approx. $1500 paid out to two garages!!! When, if it was diagnosed correctly the first time we could have had a completely brand new unit!! As it is, we are out all that money and time and still have a broken A/C unit!!! I’m so tired of dealing with this stuff Any suggestions??

Honest, trustworthy and attentive customer service! Grateful to have found you.

It's nice to have DuFresne's just down the road from me. When my timing belt went out on the highway it was reassuring to know that I could have my rig towed to my favorite garage and know the problem would be handled. I couldn't imagine taking it anywhere else!

Very prompt and quick service for my XC70 which had the brake guard scraping the rotors and making an annoying sound. Also an unplanned brake light replacement. Bridgette set up an appt easily the next day and Marcos was quick to diagnose and fix the problems in less than an hour while I waited. Thanks for the excellent service and pricing which was reasonable and fair.

Friendly, quality service. During this difficult COVID period, they were very mindful of safety and cleanliness. Made me feel cared about.

Honest, attentive and trustworthy! Great service...grateful to have found you.

Love all the services here! You guys are great also love you’re in my neighbor makes my pick up and drop off convenient. Support local business is a must and I really appreciate the safety precautions they have for this pandemic! Unbeatable prices and very quick and efficient!

Thank you so much for providing your professional service, especially during this most challenging time.

Very knowledgeable, convenient and fair.

Friendly Professional service without any problems to schedule me in the same day Thanks for all you do JT