5

One of my favorite sources for matters automotive that are my comprehension and/or skill level. We have what might be termed a rather long term relationship inasmuch as Nancy and I are "old" schoo;mates. Good service, they honor their quotes, and "shoot straight."

5

Seem to have very qualified mechanics. Diagnosed the problem and took care of it in a timely manner. I will return for car repairs when needed .

4.5

Excellent service and friendly staff.

5

Another great experience at Dufresnes. Thank you Marco!

5

I switched from the local dealership to Du Fresne's a couple years ago and I haven't looked back. It is easy to schedule an appointment but we have also had some surprise repairs occur and Du Fresnes's was able to work us in and complete repairs within a couple days, not weeks like the dealership. The staff is effective, communicates readily and well, and is friendly. The feel is like the local repair garage, which it is.

5

Professional, friendly, timely and reasonably priced. What more can one ask for when getting their car serviced?

5

My car had been sitting for a bit and needed a full check up, diagnostic and oil change. Marco called and very patiently took me through each item and results . Great service!

Rebecca, we are grateful for your glowing review! Thank you for highlighting Marco's exceptional customer service. It's our mission to ensure a thorough and transparent experience for each customer. We hope to provide the same level of service during your next visit!

- DuFresne's Auto Service
5

Im a first time customer, and now a lifetime customer. Du Fresne's "Marco" sorted a minor brake squeal I had. Diagnosis was straight forward and affordable. No upselling, just straight to tne point and sensible approach to the issue. The loaner vehicle provided also made dropping the car off, so they could take the time, super easy. Ill definitely be returning for all my cars needs.

Thank you Will. Even though it was your first visit to our shop.We are glad everything went super.And that you enjoyed the loner, not the fanciest cars, but safe and helps make your experience a little easier

- DuFresne's Auto Service
5

Great service n people!!

Thank you for the positive feedback, Rosie! We're glad you enjoyed our service and had a great experience with our team. We look forward to serving you again soon!

- DuFresne's Auto Service
1

I was planning to post full story once I resolve the issue elsewhere, but since the owner is posting PARTIAL STORY that only serves the shop, I will give the full story and update later the resolution. I was told from Dodge dealership that my radiator is leaking and need to be replaced. At this time the car was completely NORMAL and this was PREVENTIVE ACTION. After replacing the radiator from Du Fresne's Auto as described the owner, the radiator fan runs HIGHER SPEED NOT STUCK TO FULL SPEED. I clearly mentioned this, but I found the WRONG DESCRIPTION from the first follow-up visit as you see the owner's post. So I made THE SECOND VISIT to clarify my concern. The shop had the second look and the conclusion was same. The car does not have any problem. How come it is normal when I see apparent degradation between before and after the service? The mechanic said that if the fan noise bothers me because it runs higher speed, "Raise the radio volume". What a solution! Now, when the vehicle runs the engine oil temp goes up to 200~203F at max. When I park the car and just keep the engine on with the heater on, the engine oil temp KEEP GOING UP to 210F with the fan still runs at very high speed. This morning, after 30 min driving, the engine temp was 198F and I turn off the engine and immediately lift the hood and check the radiator cap. The cap was COLD NOT EVEN WARM. So there is definitely a problem on the radiator. It is not circulating correctly. If you believe this is normal condition, go to this shop. If not, stay way.

As owner, I take all reviews quite seriously. I looked into this matter. We replaced a radiator in August. Then in September you came in with the complaint that the fan runs all the time. We gave you a loaner, free and did not charge you for rechecking the fans. Here is what the technician said, "CUSTOMER STATES THAT ENGINE COOLING FAN RUNS CONSTANTLY SINCE RADIATOR REPLACED 0.00 - CHECK AND ADVISE tech notes: inspected coolant fan function and found everything to be working as it should notes if AC is on coolant fan will run constantly to help cool condenser so that ac will cool as it should when ac is off fan doesn't kick on until vehicle reaches operating temp fan will stay on while ac is on and change speed depending on the conditions sent to pcm and will run for a couple minutes after shutting vehicle until engine coolant temp cools enough for pcm to shut fan down no problems at this time. This is how it should run. 50 Loaner Car

- DuFresne's Auto Service
DuFresne's Auto Service is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call DuFresne's Auto Service (503) 646-2940 if you have any issues in accessing any area of our website.