I've always taken my Subaru to a dealership for repairs. I know they are a pain to work on and you need a bit of expertise to understand the what and the why. After a few TERRIBLE experiences at my local Subaru Dealership, I decided to try my new friends at Du Fresne's. My first call was so pleasant. The woman I spoke to was very kind and understanding. We scheduled an appointment for a week out (unheard of for a local shop, from my experience). AND THEY HAVE COURTESY VEHICLES (Subaru here charges $50/day... and they were "out" when I asked for one). I dropped the car off in the morning and picked up my courtesy vehicle. The whole process was maybe 10 minutes. I received a call 2 hours later, explaining the damages and the cost. I accepted and figured I'd wait a week or so for the repairs to be completed. THEY FINISHED THEM THE SAME DAY. Replaced my front wheel bearing, and my breaks, incredible. The car works like a dream now, and I'm so happy with my experience and the opportunity to support a great local business.
Cody, Thank you for the wonderful review. It is nice that all of our team is doing what they are supposed to be doing. Glad you like our gently used loaners. We appreciated that you appreciated them and let us know.
- DuFresne's Auto Service