PORTLAND AUTO REPAIR

Excellent and thorough

Took my car in because of a slow start, left with no solution and charged $160 for that. Of course, I understand labor costs money, but Preston told me on the phone his guys worked on my car for one hour in total. $160/hour with no solution. Also- lied in the report, my engine is still not starting normally.

Friendly Staff and great service.

Efficiently run shop with good technicians. I would highly recommend this business.

I'm so glad I contacted DuFresne's. I had taken my Durango to the dealership for what seemed like a bad starter, I got an assessment that just didn't line up. Preston at Du Fresne''s was willing to look at the images of the issue and give advice while the vehicle was still at the dealership. In the end it became quite clear that the repairs recommended by the dealership were not required. I had my vehicle towed to Du Fresne's and was very happy with the service, the attention to detail and the transparency. So happy to have found the shop I will go to for all future repairs.

I was looking for an alternative auto repair company in lieu of a Ford dealer so I gave them a try. They took the replacement parts I had previously sourced and made the repairs within a week. The repair was replacing both exhaust manifolds on a F-150 truck and it was a challenge for anyone. Preston understood what was needed and he had his mechanic do the work to my satisfaction. I would recommend them to others that need repair work accomplished.

Good operation

We love Du Fresne's Auto Service! They are very punctual and honest about the work that needs to be done and your options. Highly recommend!

I brought my car for an oil pan gasket leak issue and I had to bring it back a week later since there was still an oil leak/drip. Although the first job fixed the oil pan gasket that I reported, the second source of oil leak was not diagnosed despite the fact that they even went in deep to determine that I had to change my timing belt. This same thoroughness should have been equally applied to find the second oil leak. So I had to come back a week later for the second leak -- not only do I have to take time off work to do this, I also have to spend new labor cost. And on top of this, there was an opportunity to change my spark plugs during the second job, and would have been a minimal added labor, but I was not informed of it until I was picking up the car. So now when I need to change the spark plugs, it will incur another significant labor charges instead of an incremental job cost. The labor cost are not cheap and I feel like I am being stringed along. As of today, it remains to be determined if the oil leak have been fully diagnosed.