I was pretty sure that I needed a new left wiper arm as it appeared the splines (if any) on the arm were smooth. Apparently not as I was charged for 3 wiper replacements and it was noted that the wiper was adjusted. So far, it hasn't come off so it must have just needed a better tightening than I was prepared to give the left wiper arm nut myself. I hope that this problem doesn't return. Friendly folks when Cindy dropped the van off and friendly folks when I picked it up. Am not looking forward to future service work but we are both pretty convinced that when we do need it, we can come to Du Fresne's for reliable work.
Tom,Thank you for your great review and we are happy that we were able to save you some money. Only having to replace the wipers instead of the whole arm.
- DuFresne's Auto Service