We will be closed from December 24th until 25th and January 1st | DuFresne's Auto Service
5

I'll definitely be coming here from now on instead of the dealership. Other highly rated shops in the area only offer drop off, so being able to make a waiting appointment here was great. I don't have to liberty of going without my car for the day, so thank you for doing the work quickly and helping me get on my way. I got an oil change, it was well priced and only took 45 minutes. The mechanic even vacuumed my car out, big thank you. I'll be back again, and again.

Thank you for your glowing review. Don't forget for those bigger repairs, we have no cost loaners for your use.

- DuFresne's Auto Service
1

I was a loyal customer at Du Fresnes for close to 3 years. After many services and thousands of dollars spent at this shop, I had a recent experience that left me feeling completely shocked and disrespected. The shop performed a faulty install of my front wheel bearing that caused me to be broken down on the side on the I-5 during rush hour. After getting towed back to their shop and being assured that I’d be reimbursed for the expenses, the office manager, Nancy, refused to reimburse my full towing charge. To top it off she was extremely rude and condescending in her handling of the situation. It’s disappointing to receive this treatment after the support and loyalty I’ve shown. I will not be returning to a business that doesn’t respect their customer, ESPECIALLY when it was their error! Note: I attempted to resolve this matter privately with the shop, however no one responded to my emails.

I am the owner, Nancy Scheewe, I responded to her request. I told her I would refund her a check for the tow she had done. I just needed the receipt from the company. She never sent me a receipt.

- DuFresne's Auto Service
5

These folks a great! Just like the neighborhood mechanic in the good old days. Love working with the DuFresne’s!

Thanks Mark. We are the Neighborhood Auto Repair. It is my intention to always be here for the neighborhood.

- DuFresne's Auto Service
5

Great service 👍🏼

Thank you for taking the time to write a review. Glad you are happy.

- DuFresne's Auto Service
5

I have brought multiple cars to Du Fresne's and have always received professional work and honest charges. It's nice to have a neighborhood mechanic you can trust!

5

Fantastic people. They are friendly, responsive and easy on your pocket book. The premises blend in with the neighborhood. I passed it several times before I realized it was not a grocery store, or donut shop. This was my second time in for repairs and both times my wife and I were astounded by their service.

Thanks Reg. We are glad we finally are finished with Cornell Rd. It has been a journey. Happy both times were good for your repairs. You know we also do oil changes with a 70 point inspection.

- DuFresne's Auto Service
5

The prices were exactly what they quoted me, and their service was very efficient. Definitely would recommend this company.

Thanks April for taking the time to let us know how we did. Please tell your friends also. We take very good care of our referrals. They are special as you are also.

- DuFresne's Auto Service
5

Dufrenes is the best! Always quick with estimates. Always fair with their prices. Great communicators. And they vacuum and wash your car!

0

I took my mother in-laws Toyota to DuFresne's for a second opinion after she got sticker shock from the dealership on a needed repair. DuFresne's fixed the car at less than half the cost of the dealership. They had great communication and were very easy to work with from the front desk to the mechanic. They were thorough in their troubleshooting and explained the needed repair and service clearly. I was out of town when the car repair was completed and they were kind enough to drop it off at my home nearby. I highly recommend DeFresnes's and will work them in the future.

4

Thank you for cleaning our foggy head lights. We appreciate your service

Thank you Ivy for letting us know your head lights are much better. Just want to know what it would take to get a 5 star review from you?

- DuFresne's Auto Service
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