PORTLAND AUTO REPAIR

We were so pleased with work done by Du Fresne's. We took our car in because of an oil leak. They found three leaks. They said one part that was leaking needed to be replaced and they gave us an estimate of the total cost to fix it all. When we picked up the car, he told us the part was ok and only the seal needed to be replaced. Our bill was over $100 LOWER than the estimate. He could have easily charged us for the part he didn't need to replace and we wouldn't have known the difference. BRAVO to this very honest and trustworthy repair shop!! In addition, he gave the car a thorough check to be sure all systems were working properly. I've never had a repair shop do that before. They are a great shop!

The way you always wanted it to be: Talk with the mechanic not the disconnected service writer.

Excellent service as always, plus the turnaround time is very reasonable and so is the price.

Very efficient, friendly service.

Really? IRS scare mail? The cost of repair was pretty high but still kept the smile when they handed the keys back. I had my bill review elsewhere and was quoted half of what I was charged, so I unsubscribed from their email list. It would have ended at that but they called me a few minutes later in regards to me unsubscribing which was pretty fast. Whoever it was she came across very unprofessional so I didn't even answer why and hung up. Today they sent me coupon to my mailbox disguised as as the IRS, really? Tore it up but figured I'd share the info.

The mechanic was a nice gentleman and the curtosey car was a nice gesture. Unfortunately the service was a disappointment. I was quoted $900 to fix a timing belt. After he completed the said repairs, the car still did not start, and I came to find out that a compression test was never run before the repairs. I towed my car out of the shop in the same condition I brought it there in, minus $900. I was not happy, I would not take my VW back here and I really wish I could get my money back.

Customer service was great, mechanic Preston was very kind, but I will not be taking my VW back here for service. They charged me $900 for a timing belt replacement just to find out the car still didn't start. I found out later that they didn't run a compression test before doing repairs. I towed my car out in the same condition I left it there in and lost $900. I wish I could get a refund.

My car is now being taken care of by my neighbor. He tells me what I already knew -- that you do a superb job and your people always do excellent work and are very pleasant. Thanks.

Preston was awesome!!

As always, Du Fresne's provides quality service. If one has any questions, they are always available for assistance.